Revocation Guidelines

You have the right to revoke this contract within 14 days without giving reasons.

The revocation period is 14 days from the date you or any third party nominated by you, which is not the carrier, took possession of the last assignment of goods. In order to exercise your right of revocation, you must notify us,

Oberer Feldweg 64
6130 Schwaz
Phone: +43 (0) 5242 / 74 100

by means of an unambiguous declaration (e.g. in a letter sent by post, in a fax or in an e-mail) of your decision to revoke this contract. You may use the attached Specimen Revocation Declaration Form, but you do not have to use this form.

You may fill out and send the Specimen Revocation Declaration Form or any other unambiguous declaration electronically to or by post on the above mentioned address. If you make use of this option, we shall without delay (e.g. by e-mail) send you a confirmation of the receipt of such a revocation.

To meet the revocation period it will be sufficient to send the notification of the exercise of the rights of revocation prior to the expiry of the revocation period.

Consequences of revocation:

If you revoke this contract, we are obliged to refund to you all received payments from you, including delivery costs (with the exception of any additional costs incurred due to your selection of a type of delivery other than the most cost-effective standard delivery) without delay and at the latest within 14 days from the date on which we received the notification of your revocation of this contract. We refund your payment using the same currency you used in the original transaction, unless otherwise expressly agreed with you; in no way we will charge you a fee for this reimbursement. We may refuse to make the repayment until we have received the returned goods or until you have submitted the evidence that you have returned the goods, depending on which is the earlier point in time.

You must return or surrender the goods to us without delay and in any case within 14 days from the date, on which you notified us about the revocation of this contract. The period will be met, if you dispatch the goods prior to the expiry of the 14 days period. You shall bear the direct costs of returning the goods.

You must pay for any loss in value in the goods, only if this loss of value is attributable to handling the goods in a manner other than necessary for checking properties and condition, features and mode of operation of the goods.

End of Guidance on Revocation

We shall be pleased to send you a Post return label. To find out more about this, send an email to This service is free of charge for returns from Austria, Belgium; Luxembourg, the Netherlands and Germany. The return labels are solely a service provided by us and are not a prerequisite for the exercise of your right of revocation; this is available to you in any case.

Revocation Form